Problem identified and resolved with excellent communication between the office, service personel and customer. Added to which the quotation/ pricing was the most acceptable. No extras. All as quoted.
I appreciated that the appointments were arranged to meet my work schedule. The service was great and the serviceman that came to my home was very professional. He explained the problem and completed the repair successfully.
Went over and beyond the call
On time, professional, efficient and thorough, completed required paperwork necessary for closing. Always returned my calls promptly, especially on closing date when buyer requested a credit of $250.00 for cleaning and pilot flame burning yellow. Service First Heating & Cooling owner contacted buyers’ lawyer and agent on closing date to explain why I do not need to give $250.00 credit to buyer. Thank you. A rare occurrence especially since I was in Virginia when the inspections needed to be completed.
Right on time
My central air conditioning stopped working the day before we’re suppose to have 90 degree weather. Service First Heating and Cooling arrived only a few hours after I had called and took care of the problem. The service person was friendly, offered great suggestions and got the job done quickly. I would definitely recommend this service to anyone looking for professionalism, expertise and quality work
Honest work highly recommended
Mark took the the time to understand my situation and worked within the confines of my budget. He was honest and truthful. I definitely recommend his services
Great Financing Options
Instead of having to wait for my tax return check to come in, Mark suggested I apply for the financing and then pay it off early when the check arrived. It enabled me to still have the comfort of central air conditioning during the hot season and not have to wait.